We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Handles in the style of parker, look nice, write well. I recommend. Shchiro to you, chinese friends!
Passable
good
It's okay!
Everything works and writes well, but the delivery was long.
Writes well. A little heavy! But overall good.
It's cool. Quality is good, came quickly, writing is very convenient
this is a really good ballpoint. my second purchase has been ordered. very recommended store.
Handles are good, you can take. Heavy decent. Only the sticker wipe for a long time. all the impression spoils.
Handles like norms, and quality and reliability will show only during operation. Delivery took 23 days. By the way, the stickers are washed off with medical alcohol and cotton wool.
Handles of good quality, heavy.
One of the rods drip
Great pens! Metal, perfectly lie in the hand, ink black. The main body of the black handle is slightly scratched by the clip, apparently during assembly. In the rest without complaints, i recommend. Delivery was 7 days to nizhny novgorod, the track was tracked even through the application of russian post.
Good pens, but came with barcode stickers and with a silver handle to remove difficult, there is a stain! With the store did not communicate.
They're beautiful. They arrived fast and work perfectly. I'm very happy
Shipping within a month, the track was not tracked. Handles liked.
I order not the first time, the handles are beautiful, sound, write properly. delivery in time, the parcel was tracked. i recommend
Easy, discreet design, writing conveniently.
Excellent handles
Good handle, delivery to mo 2 weeks