We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
good product
All OK. Baby very satisified :)
ok
Perfect
Pads Super recommended!
Good designer! Delivered without damage and very quickly-13 days to moscow! Seller thanks!
Perfect. I love it.
10 days to NZ. Very happy with the product.
Fast delivery and very good product. Teşekkürler
Not opened yet but it looks as described.
Order received very fast, less than 15 days. Meets cone described. Thank you
Hyper-Fast in House, week ago ordered, now all concerned. Am delighted with it, to use in combination with Duplo.
hours of joy
I highly recommend this maze!! We hung up with the whole family! Perfectly dock with lego hollow! I recommend taking from 104 pieces. Delivery is fast, up to mo about 3 weeks.
The Order is admittedly twice lost, but after 5 Months then still arrived, the Communication with the Seller was very good, despite all Adversity would I there again.
Already our 2 Order. The Children find it great
Designer-fire! Ordered two sets for the sake of details for the slide, as the usual lego hollow is enough. Quality is very good. Especially the child liked the eyes))) in the photo, everything in a mix with our designer, to take a photo separately did not have time) to peter came weeks in three.
The designer is excellent! Came quickly, we liked everything. thanks to the store.
super
Great set. All children and adults poured into the building and skating balls. Easily compatible with lego hollow, the parts are tightly attached to each other.
Good