We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Works. Already good. There are no bottoms. Battery does not hold
The sound it's laud and clear, I still need to know how long does it stay sticked, will leave further review
hi previously i ordered the same speaker on Order ID: 93535658598573 View Detail Order time & date: 01:38 Aug. 07 2018 . it was not delivered u told me not to open dispute u will arrange a nother speaker so i gave a positive feed back yet u have not sent me the same..hope u will arrange for me ... hope u will come up with a positive response thanking u devendra
Very well working
Checked, ends quickly, plays loudly, tracks switch, you can talk on it
very loud speaker
I didn't have instructions. He works and everything is great.
The speaker is excellent, the sound is loud, clean. The box came crumpled, do not give or sell. The kind is not commodity.
Works!
Cool column
The speaker is wonderful, bigger than I expected.The sound is clear. I really, really like it. I will probably buy more.
Very good product. Fast shipping.
Works perfectly smooth
Super fast shipment and shipping. thanks store.
Works, already good. Dropped, collected-works, well ok)
Thank you very much, i will buy again
The column came damaged, the store returned part of the amount.
perfect!!!
good. but no volume up/down buttons
Very fast shipping! As in description.
All right, i arrive just like i asked.
All good it Works perfect