We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Sharpener is good, i recommend.
All ok.
Sharpener just super. I order a second time. Thank you. Delivery 2-3 weeks to mo
Great thing! And sharpener and antistress!)) sharpens very well
Sharpener cool, sharpens very well!
good product, excellent store!
Everything is fine, to chelyabinsk for the 2nd week. Sharps cool.
Good sharpener. children are satisfied.
Sent very quickly. Sharpens perfectly. Spiral knife is very good.
Super!! Excellent sharpen!
Super!
Unrealistically cool sharpener, sharpens very cool not only graphite pencils. All colored pencils to the child crossed. For the house the most it. It is easy to clean even if the lead is broken, it is enough to pull the ring in front of the handle and take out the entire mechanism. I was very pleased with the purchase, i will recommend to everyone.
Cool
If short: the item as the picture, came quickly (20 days), works, has already been assembled. Packed well (1 photo), complete with a sharpener still fastening to the table (2-3 photos). And now more: the kit was a manual in chinese and english. This sharpener is terribly similar to a meat grinder, without fastening it is likely inconvenient to sharpen. Open the sharpener, stick the pencil, start to sharpen the pencil, the pencil is sharpened with a little effort, and when the case is ready, the pen will walk freely if you use ordinary pencils (h-ki, hb), then it will work for 100% and nothing superfluous sharpener will not take, its work will perform perfectly. I just came again a set of pencils from 6 h to 12b. After its usual 2 t, tm, which were at hand, switched to this set. You can look at the 4 photos that turned out. Here you can see that 6b is smaller than the rest. He continued to sharpen further, so that 6b and gently control yourself.
Sharps chic, tracked, sent quickly
Everything is fine, the sharpener is excellent! Thank you.
Beautiful product! The olivtsi is located in the heart of the town, in the procession of the cathedral of olivtsi (sertsev). I'm ter. In a word-professor rich, yaka is seeing the same result.
Excellent sharpener!!! Sharpens pencils cool! Sharp! The daughter of seven years is delighted! And i too))