We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
good
All as in the description, delivery less than a month to khabarovsk, i advise the store))
Excellent bracelet, not disappointed, not worse than pandora. She took her daughter.
Order came in earlier.. Item not bad.nice
Not bad
Stunning!!! Very fast delivery! Seller highly recommended
Suoer fast shipping Super❤Kalitr is
For the price, just not like closing plastic
Good store! Great communication!
I didn't give you any luck with this salesman owed me a bracelet told me they 'd send it to me in the new order i made it and no trace of the bracelet open dispute told me it will cancel the dispute and they would refund me and nothing so much i won't buy this store again didn't treat me nothing good
really small for wrist. the charms are very nice but when I figured out how to open, all the charms fell off.... I luckily didn't loose any but will not be able to wear it and I have relatively small wrists. it's pretty but I hope to find a bigger chain to put the charms on. Sorry, I just realized I shoulda went with a bigger CM. But be careful when opening bracelet, the charms easily fall off.
Description accurate, the quality is excellent. the delivery took 38 days, russia was not tracked. for the order can be recommended.
Thank you beautifully as in the photo
Bellisimo sin after turn black
Everything is OK. Thanks store. I recommend.
The ordered goods arrived in order. I recommend this store. Well thank you.
Received in 32 days. Quality bracelet. Without a gift.
A+++++++
smaller than I expected. but it's cool
Came a very beautiful bracelet, quality all the pebbles are in place. The store even put a gift, which is very pleased, as i understood the decoration on the neck))) and as the girl wrote, in some comments that she does not remove, i ordered the same bracelet, everything is removed there, you need to make a little more effort)))) the goods are satisfied, thanks to the seller. To buy i recommend!!!
Everything is super))) the store is very cool))