We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The bag corresponds to the description. Quality is good. Very fast delivery (from russia), only 4 days. Thank you very much to the store!
Description of advertisement is OK. Color a little different from this in notice. IN fact handbag is brighter. But this me don't mind, because also is pretty. Added rag silver shopping bag. Delivery OK 3 weeks.
love it
Mega super handbag, quality came in 4 days. i advise everyone
The color is more gray than blue. To the bag bonus gift bag, for which thank you.
Bag really liked, delivery 2 weeks to altai territory. Very roomy, inside there are 2 small pockets and one more with a zipper, the outer clasp on the magnet. The only thing that confuses the castle, a little bit of eating, but it's not critical
Excellent quality. Wife is happy. Delivered to the house in less than a week.
I take the second bag from this store. Everything corresponds, the quality is good.
Good quality, came quickly, tracked, the seams are even, the bag is not crumpled. Opened and immediately went to walk) the smell is quite small. Lining is good. For such money is more than good. The bag branded was present) the color is exactly the same as in the photo from the store. Bags of different colors on kutasik have a rivet or not. There's no red one. Looks incomplete. Magnet holds well. Let's see how it will be worn)
A small bag, but very roomy. Quality is good. Looks great! This is my second bag of this model!
The bag is of good quality, but a little less than expected. Packed well, additionally put a storage bag. Locks are all working, the fittings were wrapped with a film, inside-filler to keep the shape. In general, a good handbag. In altai territory was a month.
Super handbag
Delivery in 5 days by courier to the door, packed neatly, zippers all working, the bag itself without scratches and flaws. I thought that it would be less, and it is very roomy, it's cool, it will fit not only the purse. The shape holds well, the lining is very durable, i hope it will last a long time. I recommend to buy
Great bag. Quality leatherette, there is no smell. There is no point in photographing, everything is exactly like in the picture. Came from china to moscow region in two weeks.
Thank you for fast shipping, the bag is good, thank you for the gift package, all of you are good
Thank you very much very fast delivery, quality is good!!!
The bag is quite roomy and looks more expensive than its price
Who is looking for a gray bag will not find it here) long read reviews from the photo, there was hope that it is more gray, but no) the bag is dirty beige. I do not reduce the rating, the color of the store's photo corresponds. The bag is sewn well, large, calm water 0,5 will become a purse, comb, cosmetic bag, napkins.